Health and Wellness Manager (Full-Time, On-site)

The Health and Wellness Manager creates, organizes, directs, leads and oversees the organization’s wellness program and community outreach. The leader manages daily operations of the health and wellness department, including supervision of staff and budgeting, to ensure customers are satisfied and their needs and expectations are met. The ideal candidate will be a strong written and verbal communicator, experienced in working with families, and proactive with solutions and adjustments. The Health and Wellness Manager will be responsible for the following essential functions:


  • Designs, directs and implements ACLAMO approved health and wellness programs or initiatives intended to improve the health of families and the community.
  • Monitors outcomes and adjusts as necessary. Develops and maintains data to measure the effectiveness and financial impact of wellness and disease management initiatives in improving the community health and wellness.
  • Exercises independent judgment in recruiting, training, coaching, supervising and responsibly directing assigned staff. Develop protocol for the training of new health and wellness department staff members
  • Manages and supervise the health and wellness team to ensure that the health and wellness objectives are aligned with ACLAMO mission. Develops and ensures staff follow established standards, policies and procedures including annual appraisals for each staff member.
  • Ensure accurate and timely production of program data, correspondence, and presentation of materials.
  • Represents health and wellness perspective on various assigned committees, employee meetings, and as contact for coordination of services and wellness information in the community.
  • Plans and implements sessions, workshops, and other meetings related to improving the health and well-being of children, youth and families.
  • Assist clients in enrolling in health insurance and other government benefits programs.
  • Provides enrollment and re-certification assistance in other ACLAMO sites as needed.
  • Serves as a liaison between the client and the County Assistance Office and provides follow up assistance, as needed, to ensure that the application includes all required supporting documents and is processed in a timely manner.
  • Works with the supervisor to maintain a file of all completed health insurance and SNAP applications, re-certifications, and supporting documents and a log with ID numbers of all applications and re-certifications submitted electronically via COMPASS.
  • Tracks outcomes of all applications submitted and notifies the data support team so that outcomes can be entered into the program database.
  • Reviews all completed applications and supporting documents for quality assurance and informs supervisor(s) of any recurring problems or concerns.
  • Educates families about SNAP and health insurance benefits.
  • Maintains updated information on health insurance, COMPASS, SNAP enrollment policies and procedures.
  • Develop an outreach plan to raise community awareness about Medicaid, CHIP and SNAP.
  • Other duties as assigned


  • A bachelor’s degree from an accredited college or university in education, human services, or any related field, OR
  • An associate degree in the above category and 5 years of experience working with families.
  • Must be bilingual (English/Spanish)


  • Proficient in Microsoft programs, eg. Outlook, Word, Excel, and PowerPoint.
  • Ability to work with a variety of data management using standardized methods and job-related equipment, including ability to enter and track client’s data
  • Comfortable working both independently and as part of a team.
  • Detail oriented and possess strong organizational skills.
  • Ability to believe in the academic potential of all students.
  • A passionate supporter of ACLAMO’s mission, vision and programs

Special Notes:

  • Must have and maintain a valid drivers’ license, automobile insurance and daily access to an automobile and cell phone.
  • This position requires Saturdays and some nights and/or weekends.
  • This position requires visual and auditory acuity and the physical ability to ascending or descending ladders, stairs, ramps among others. Adjusting, lifting up, carrying up or moving objects up to 35 pounds in all directions. Standing or sitting for prolonged periods, walk and work in your feet for a minimun of 6 hours at a time.
  • Required working days are Monday thru Thursday and Saturday mornings. This position will start at 50% virtual capacity and will eventually move to in-person at the Norristown office.
  • Must obtain the following three clearances:

Pennsylvania Child Abuse History Clearance;
Pennsylvania State Police Criminal Record Check; and
Federal Bureau of Investigation Criminal Background Check.